Bolton Library and Museum Services

Staying Safe Online

Tips for Staying Safe Online

  • Make sure you download all software updates as they contain vital security updates to help protect your devices from cyber criminals.
  • Turn on two-factor authentication on your email to make sure your data is secure.
  • If you believe you’ve fallen for a scam, contact your bank immediately on a number you know to be correct. 
  • Question claims that you’re due money for goods or services that you haven’t ordered or are unaware of, especially if you have to pay any fees upfront.
  • Question uninvited approaches and contact companies directly using a known email or phone number.


  • Have different passwords for all your accounts/systems.
  • Use three random words in your passwords e.g. Redhousemonkey27.
  • NEVER include personal details in your passwords e.g. your partners name, pets name or date of birth.


  • If you are in doubt, call it out- if you are uncertain about an email you receive report it or delete it.
  • To spot a phishing email look for urgent calls to action, generic address e.g. dear friend, poor quality images and spelling mistakes.

Social media

  • Most websites, apps and social networks you can share information on have ‘privacy settings’. Use these to help you control what and who you share it with.
  • Don’t accept people you don’t know on your social media accounts.

SMS (Text Messages)

  • There has been an increase in criminals using text messages to scam consumers. Please always refrain from clicking on any links contained within text messages.
  • If you suspect a spam text you can report it to your mobile network provider by forwarding it. 


You can find out more ways you can keep yourself secure online here at the National Cyber Security Centre and Get Safe Online.